By Caizergues on Monday, 27 January 2014
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Downloading Installation Files...Failed
The MD5 hash of the downloaded file does not match. Please contact our support team to look into this.

Got the message above while installing EasySocial 1.1.6 . So I contact support. Can you help ?
Hello Caizergues,

I already help you installed the EasySocial, please have a check.
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Monday, 27 January 2014 16:59
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Hello Caizergues,

Is it possible provide us with your Joomla backend and FTP so we can help you check on this issues? Please advise.
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Monday, 27 January 2014 00:46
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Access details attached.
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Monday, 27 January 2014 16:34
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Thanks Alex.

I found EasySocial in the list of components, and installed the French language pack. So superficially pb solved.

Two questions :
- can you give me at least a hint of what the pb was ?
- where are you guys located ? I thought you were 7 hours ahead of me (monday afternoom) but apparently you are 17 hours behind (still sunday). New Zeland ?

Regards

Paul
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Monday, 27 January 2014 17:23
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Caizergues wrote:
- can you give me at least a hint of what the pb was ?

Paul


I'm having the same issue (The MD5 hash of the downloaded file does not match..).

How did you solve this?

I'm on a development machine so cannot supply ftp.
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Tuesday, 28 January 2014 04:10
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Hi,

I've already replied you in the original thread.
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Tuesday, 28 January 2014 10:30
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Sorry Mark, I can't help : Jason completed the installation for me and I have no idea of what the initial pb was. I hope this is not a strategy to avoid multiple installations with a single site license;

Note : How is your development server connected to the outside world (firewall etc...) The installation process is not the usual joomla download/upload of a zip file. For whatever it's worth you could try a "normal" install ie downloading the complete component from stackideas and installing it on your development site with the usual joomla upload.

Good luck.

Paul
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Tuesday, 28 January 2014 19:22
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Hello Paul, thanks for your reply.

Caizergues wrote:

I hope this is not a strategy to avoid multiple installations with a single site license;



Unfortunately this does look to be the case. Not good if it causes issues for the very people who actually pay!

I had an issue posted in another thread where I couldn't add the URL of my development server as an "Active Domain" in my dashboard. As soon as this was resolved by support, the installation came back to life, so yes, definitely looks like license enforcement. Whilst I have no issue in developers protecting their hard work, I do prefer complete transparency as to how this is achieved!
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Tuesday, 28 January 2014 20:10
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