By Homayra Ahmadi on Saturday, 06 September 2014
Posted in General Issues
Replies 9
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Hi Dear,
I can not install the easyblog modual as well as add a picture to my blogger information.
thanks
Hello Homayra,

I am really sorry for the delay of this reply as it is a weekend for us here. I have tried checking your site and it does seem like EasyBlog is already installed on your site. Am I missing anything here?
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Saturday, 06 September 2014 01:34
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Hi Mark,
The easy blog was installed. but I can not change the picture of the blogger and add the modual now.

thanks
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Saturday, 06 September 2014 01:50
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Hello Homayra,

Is it possible for you to provide us with the FTP access to troubleshoot this?
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Saturday, 06 September 2014 02:27
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Please keep it confidential!
thanks
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Saturday, 06 September 2014 02:34
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Hello Homayra Ahmadi,

I am really sorry for the delay of this reply as it is a weekend for us here.
May i have the permission to help you update to latest version of Easyblog and see how it goes?
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Saturday, 06 September 2014 12:08
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HI Alex,
Yes, but please make sure there is no damage to my files. Thanks
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Monday, 08 September 2014 21:00
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Hello Homayra,

After testing your site very thoroughly, it looks like the issue is actually because of the folder permissions on /images/easyblog_avatar/ . There's something not right with the folder ownerships on the site as they seem to be owned by the FTP user and not the webserver user. You should contact your hosting provider to check on this as they need to reset the folder ownerships.

A temporary work around which I have done is to set the permissions to 777 on /images/easyblog_avatar/ but this is just a temporary solution so that it is writable. You should contact your web host to check on the folder permissions / ownership
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Tuesday, 09 September 2014 00:01
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Hi Mark,
Can you please also install the latest blog modual as well.
It would be much appreciated.
thnaks
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Tuesday, 09 September 2014 00:15
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Hello Homayra,

I tried to but because of permissions, I am unable to install it
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Tuesday, 09 September 2014 00:31
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