Hi there,

I have logged this issues internally, and will update them on our next release version. Thanks for your understanding.

How do I know if the theme has installed?

Is it possible to use the theme to see what it looks like live and then if it has issues revert back to the original one?

I am not a coder and would do this on the live site (not launched yet).

Hi there,

It should be no problems at all actually. As those only our versioning that we have might have miss-looked it. Once you installed them, it should appeared on your backend>extensions>template>styles. Please give it a try and see how it goes.

Is it possible to use the theme to see what it looks like live and then if it has issues revert back to the original one?

Yes you can, unless you made some modifications on components template override. If you somehow, wanted to revert them back, simply re-install them should revert back any cores changes you made on the template.

If you need helps, dont hesitate to consult us. Or maybe, for safety precautions, do some backup on your site. Please advice.

ok. Major drama....

I tried to use the template and got this answer now when trying to log back in

"The most recent request was denied because it contained an invalid security token. Please refresh the page and try again"

Hi there,

It should not be an issues actually. That is actually your session got end and somehow you got logout from your site. By the way, you can simply click 'enter' on your browsers URL as shown http://take.ms/HZGlT, and it will properly shown again. or maybe you can try to clear your browser cache and see how it goes.

Please advice.

Ok. restarted my machine. Tried a different browser but got the same comment.

picture attached.

I can get into the page end though.

Hi there,

What did you meant by 'got the same comment' actually. By the way, based on your attachment above, it seems that, you wanted to install Easysocial on your site. May i know whether you require any help regarding installation. If yes, i would be glad to help your further this on your site.

Please advice.

I already had easy social on my site....it was in final test mode.

I wanted to see what the elegant template looked like. So I selected that as default theme on the site and then it went boom.

Comment just meant the text that was displayed in the browser when I tried to log in.

Sorry wrong attachment

Hi there,

It seems that your site cache them and those cache is not fully clear on your site. In order for you to clear them, you can clear them here http://take.ms/rGm7N once you have made any changes on your site, or temporary disabled any cache plugin on your site such as, as shown http://take.ms/95HnZ, then you can make any change on your site.

By the way, i am able to login to your site without any issues as you can see here http://take.ms/fISJGZ

Please advice.

ok. I will check tomorrow. Thanks a lot for your help

Hi there,

Kept us updated then.

I an still getting the same problem using these login credentials.

Nav to home page - log in using

Login - JP Lavigne
Password - Teleph0ne

The browser window moves on to what I attached earlier and displays the message - The most recent request was denied because it contained an invalid security token. Please refresh the page and try again.

I can still access the backend admin.

I'm SG and looking to work with a Easy Social dev to sort my site out in the next few weeks. Do you guys have some one

Hi there,

It seems that i cant replicate them on your site as you can see here http://take.ms/UgKeb. Need to clear your browser cache and applied those step i provided here https://stackideas.com/forums/install-of-elegant-v2-1-1-did-not-complete#reply-372624

Please advice.

Hi there,

I'm SG and looking to work with a Easy Social dev to sort my site out in the next few weeks. Do you guys have some one

I am not sure what you meant here actually. Did you meant that you wanted us to do customization for you? If yes, you can always request for a quote from us at https://crm.stackideas.com and select "Customizations" . Our sales person would be glad to send you a quote for the customizations that you have requested.

Please advice.