By Ian Wallace on Tuesday, 09 December 2014
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Hi Easyblog
I have installed easyblog on a few websites with no problem - however i have a clients site that seems to throw errors when i try to install



JInstaller: :Install: Cannot find XML setup file
JInstaller: :Install: Cannot find XML setup file
Component Install: Custom install routine failure


i have tried installing from a directory, from the tmp file and through the extension manager
im not sure what to try next - can you please help?
http://www.cleverpawz.com.au/

id like to submit site details but just want an assurance that they are not made public!

thanks

Ian
Hello Ian Wallace,

You can provide your site access by clicking on Site Details below and yes the information are not made public.
Only Stackideas support team can view such information.
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Tuesday, 09 December 2014 15:52
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i have added site details - thanks for your time
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Tuesday, 09 December 2014 15:58
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Hello Ian Wallace,

The issue is because there something to do with the file permission which cannot be overwrite. So, what we did is rename all the Easyblog folders and let the installation create a new folder. After that we install the EasyBlog using from directory and everything works fine now.
Kindly have a look on your website
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Tuesday, 09 December 2014 16:33
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