Instagram block not working
By Adam O. on Tuesday, 14 March 2017
Posted in Technical Issues
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Hi there,

Instagram block not fetch pasted url - I've checked many times, even basing on this tutorial:

https://stackideas.com/docs/easyblog/administrators/composing/instagram-block

and I see information Please enter a valid instagram url."

I tested this on fresh, clean Joomla nad EB 5.0.44 instal. Other block like a Twitter works fine.

I'll be grateful for checking this issue.

Best regards
Adam
Hi there,

I have tested this on your end and it seems that it working as it should as you can see here https://screencast.com/t/AdkA5b2K64X2
Maybe you can try to clear your site's, browser cache and see how it goes

Please advice.
Abdul Warith Norudin
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Wednesday, 15 March 2017 19:15
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Hi there,

I have tested this locally and it should works fine using this url
https://www.instagram.com/p/BRm5e3qF8ii
, maybe you have entered wrong URL as prompted on the text placeholder as shown
Example: http://instagram.com/p/HpFas-QvFU/
. Maybe you can provide us with URL you wanted to share, your backend and FTP access on your site for further check on this issues. Please advice.
Abdul Warith Norudin
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Wednesday, 15 March 2017 12:32
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Hi Abdul,

thanks for your reply. I checked this, and still the same (screenshot).

https://www.instagram.com/p/BRm5e3qF8ii

I added access to my ftp (fresh install) in credentials

Best regards for you!
Adam
Adam O.
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Wednesday, 15 March 2017 18:56
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Abdul, thank for your help - previously I added url without / at the end so that was a problem

Best regards!
Adam
Adam O.
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Wednesday, 15 March 2017 19:36
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Abdul Warith Norudin
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Thursday, 16 March 2017 10:07
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