Did it show any error when you trying to upload an avatar image from edit profile page?

Perhaps you can update your site backend and FTP access at https://stackideas.com/dashboard/site so we can better have a check?

I was not able to do any change

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like you provided that site login credentials no longer work, you can check my attached screenshot below.

OK - I think it works now
Many thanks

Yes, it working now.

I noticed you have set this `User Avatar Source` setting to Easysocial so it unable to show that upload avatar section on the edit user profile page, you can check my attached screenshot below.

Once I set to default, it should appear that upload avatar form now, can you give it a check is it work fine now?

I am sorry, but I find only this in my page.
I do not have chance to input avatar...
Many thanks

Hm, it seems like you have revert back that `User Avatar Source` to Easysocial.

I already help you set to 'default', it should show that upload avatar section under edit user profile page, you can watch my video here : https://take.ms/eAAiU

OK!!! many thanks
Ciao
Daniele

Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.