By Grzegorz Szyszka on Monday, 01 June 2020
Posted in General Issues
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I reported this problem some time ago, see - https://stackideas.com/forums/notification-do-not-works
Problem is reaated to empty fields in activation and expiry dates tokens

I got suggestion tu use notification type change status to active

Its works OK for fic payments but not for recurring
For reccuring I need send notofication and invoiced at every payment reccurence.

Please correct it - if incoive is created its should work with all tokens
Hey,

I am really sorry for the delayed response.

I reported this problem some time ago, see - https://stackideas.com/forums/notification-do-not-works
Problem is reaated to empty fields in activation and expiry dates tokens

As i already explained the reason for subscription date token in initial purchase.
This issue is coming because you are sending email on invoice paid and want to use subscription dates. As invoice paid first then later subscription dates will be update but as you create notification rule on invoice paid , so email will be sent out immediately once invoice mark as paid , this time subscription date not updated.

So , if you want to use Invoice paid status for notification then don't use subscription date token as these dates will replace after invoice paid and email sent out immediately.

Let me know if you have any confusion.
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Monday, 01 June 2020 15:51
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OK
So please advice me which type of notification should I use to send correct invoice attachement in case of recurring subscriptions ?
I need start and expiration date of subscription on ivocie as its related to payment and differs invocies for certain periods
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Monday, 01 June 2020 18:00
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Hey there,

I am really sorry for the delayed response.

This can be done only with the notification rules "Invoice (Paid)" status changed to paid if you want to sent out the email notification on recurring payment completion also, but you can't use this [[SUBSCRIPTION_SUBSCRIPTION_DATE]] token as I mentioned at above that subscription date's will only update after system marked invoice to paid and this email notification rules "Invoice (Paid)" will sent out once system marked this invoice status to paid , so it will not show the correct subscription date.

Unfortunately currently it's not possible to use this [[SUBSCRIPTION_SUBSCRIPTION_DATE]] token in notification rules "Invoice (Paid)".

Let me know if you have any confusion.
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Tuesday, 02 June 2020 16:15
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OK,
For now I can live with this as I ataching link to invoice
In my opinion its worth to consider for the future to correct it as now there are no possibility to send pdf recurring invoices with info about subscription which should be included in invoice
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Wednesday, 03 June 2020 19:48
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Thanks for updating Grzegorz. Is it possible for you to post your feature requests on the feature requests section so that we can monitor them there?

Thanks!
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Wednesday, 03 June 2020 23:58
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