Increase the maximum size for uploading
By Seele on Tuesday, 03 December 2013
Posted in General Issues
Replies 14
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Hello,

I have a problem in uploading the file, the message is presented in the Annex.
I checked the configuration settings and it seems to me that they're doing because it is shown that the maximum size for upload is 32 MB, the file I uploaded is 8.72 MB.

Can you help me solve this problem?
thanks
Seele
Hello Seele,

Sorry for the late reply. There is a bug with the settings where if you put 0 it is infinite size. Please set it to about 10MB We will fix this in the next release. Thanks!
Adelene
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Tuesday, 03 December 2013 20:59
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Hello Adelene,

I assigned 20 MB no still does not work, the error occurs in the Annex.

Thanks!
Seele
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Tuesday, 03 December 2013 22:19
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Hello Seele,

In that case i will need your backend and FTP access to check it out. Please advice.

Thanks!
Adelene
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Wednesday, 04 December 2013 00:11
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Hello Adelene,

I send the data to the connection.
Thanks!
Seele
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Wednesday, 04 December 2013 04:05
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Hello Seele,

Sorry for the late reply. I can access any EasyBlog settings with the login you sent us Please change the user group to Super User. Please advice.

Thanks!
Adelene
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Wednesday, 04 December 2013 11:46
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ok! the user is now Super User.

Thanks!
Seele
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Wednesday, 04 December 2013 14:24
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Hello Seele,

Sorry for the late reply. I am able to upload images, mp3s and m4as with no issue. Can you send me the image which you can't upload? Please login your frontend to view the unpublished test post i created.

http://www.yogameditazionebenessere.it/blog-di-namaste/latest

Hope this helps.

Thanks!
Adelene
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Wednesday, 04 December 2013 16:23
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I attach the files that I can not upload

Thanks!
Seele
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Wednesday, 04 December 2013 16:51
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Hello Seele,

Sorry for the late reply. I do not see any attached files here Can you perhaps email them to adelen[at]stackideas.com if you are having trouble uploading it?

Thanks!
Adelene
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Wednesday, 04 December 2013 17:19
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Hello Adelene,

I sent the file by email, is in. Rar and is 9 MB

thanks
Seele
Seele
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Wednesday, 04 December 2013 17:29
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Hello Seele,

Thanks. i received the file and tested it in your site Unfortunately WMA is not a format supported but the player we use in media manager to display the video and audio. You will need to convert the wma to another format like mp3 before uploading it. Hope this helps.

Thanks!
Adelene
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Wednesday, 04 December 2013 18:04
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Hello Adelene,

I also tried with mp3 but the problem remains, for me it is a problem of limitation on the MB, my file is 9 MB even though I have assigned 20 MB does not work. Emailing the file conversion to mp3.
thanks
Seele
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Wednesday, 04 December 2013 20:05
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Hello Adelene,

the converted file to mp3 has become too big, I'll have to revise the whole ...
for now thank you very much
Seele
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Wednesday, 04 December 2013 20:21
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Hello Seele,

Thanks for keeping us updated. If you need further help do inform us.

Cheers!
Adelene
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Wednesday, 04 December 2013 23:16
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