By dieudonne pierre on Monday, 07 September 2015
Posted in Technical Issues
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Hello,

very strange behavior here. In the backend, we check a comment, and click on "unpublish", but nothing happening.
Logoff and login, tried again, always the same...

What can I do to fix this ?

Regard.
Hey dieudonne,

Is it possible for you to provide us with the FTP access to the site to check on this?
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Monday, 07 September 2015 23:30
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Ok, I just these information in the right box.

Thank you.

Regard.
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Tuesday, 08 September 2015 04:28
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Hi there,

It seems like you are using older version of komento. May I have the permisssion to update your komento to the latest version and see if the issue will fix?
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Tuesday, 08 September 2015 12:14
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hey there,

can you try download my 2 attached file and replace into :
JoomlaFolder\media\com_komento\scripts\admin.report.actions.js
JoomlaFolder\media\com_komento\scripts\admin.comment.actions.js


After that run this URL http://www.changebacktoyoursiteName.com/administrator/index.php?option=com_komento&compile=1&minify=1

it should work fine.
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Tuesday, 08 September 2015 13:21
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Ok, I updated from 2.0.2 to 2.0.3.

It is the same thing, BUT if I click on publish or unpublish, the changes are ok but we see nothing changing in the backend. The only thing is to refresh the page to see it...

So I replaced
admin.comment.actions.js
admin.report.actions.js

Run this :
http://www.spoonconcept.com/administrator/index.php?option=com_komento&compile=1&minify=1

They propose me to download a index.php ...

So LogOff, LogIn, and test again in Komento BackEnd, and it is ok now YES !

Thank you very much for your quick and usefull help.

Regard.
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Tuesday, 08 September 2015 18:14
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You''re welcome, glad to heard your issue resolved.

This fix will be included in next release version.
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Tuesday, 08 September 2015 18:17
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