By Vincenzo on Tuesday, 21 November 2017
Posted in Technical Issues
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Hi,

I've noted that in my site it's impossible to register via EasySocial (generally, user pass throug Joomla).

This is the registration page: https://www.oukside.com/me/registrazione

It seems that the system doesn't accept the password.

Can you help with this?

Very thanks
Hi there,

I've noted that in my site it's impossible to register via EasySocial (generally, user pass throug Joomla).

Did you meant by this button http://take.ms/wVXWS? If yes, it is using Joomla registrations instead of Easysocial as you can see here http://take.ms/P8ZgK. You can change them accordingly by choosing this options/settings http://take.ms/X4p3t

It seems that the system doesn't accept the password.

It seems that your registrations got conflict with this plugin http://take.ms/8BaxX. I have disabled them and it should works as it should now. If you required them on your site, it would be best if you can consult with that service provider regarding this issues and see how it goes.

Please advice.
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Wednesday, 22 November 2017 10:56
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Ok

I've tried and it was the plugin. I mantain the resgistration separated ('cause my site is not principally the social network, this is used for secondary service ).

Very thanks anyway
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Wednesday, 22 November 2017 16:20
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Wednesday, 22 November 2017 16:22
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