Can you update your licensed domain site backend and FTP access at https://stackideas.com/dashboard/site so we can better have a check?

Hello I have taught access, I hope I didn't make a mistake.

It seems like I hit the following issue when I connect with your FTP server and login from your site backend :

1. It doesn't show your current site Joomla directory folder.

2. This support user account does not have permission to login from the backend.

By the way, may I know which discussion post can I delete it?

Hello
I think that this time it works you have access to the Joomla administration, the FTP is less secure.
In fact, it was after importing my Kuena forum to Easydiscuss that I received a double post.
Give me the procedure and I will delete my posts myself because there are a lot of them.
cordially

I am sorry for the delay in this reply, you can try the following method and see how it goes.

1. Temporary disable this plugin Smart Search - EasyDiscuss Discussions

2. Head to the smart search component page then remove only Easydiscuss indexes. (screenshot: https://monosnap.com/file/hV9CyMsmNHH2puWKr5oF4qlQ3owsBs )

3. Delete your duplicate discussion post now.

4. Once you delete finish then re-enable back for this plugin Smart Search - EasyDiscuss Discussions if you want to allow site user to search your discussion post on Joomla smart search page.

If no, then no need to enable it also can.

Note: if you activate back the plugin then you have to click Index button from the smart search component page so that it will re-index again for your existing discussion post.

Hello

I manage to delete the new posts (spam for example), but not the old ones, for example all the models that joomla install!

Have you tried my instruction above?

If it is not working for you, can you guide me on which discussion can able to delete so I can investigate this on your site directly?