By Andrew Neighbour on Wednesday, 19 March 2014
Posted in Technical Issues
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Hi guys

I have been using EasyBlog for a while on a couple of other sites. I recently installed it on a new devsite running J3.2.3 and the latest available downloaded EB, component, mods and plugs.

When creating a Blog, and using the Media Manager to upload an image from my computer, the upload page popup is truncated and it will not accept a dragged in imagefile (attach 1). There is no where to browse for a file on my local device and dragging is the only option - but as mentioned that doesn't work.

File directories are set under setting as images/easyblog_images and easyblog_shared adn both have 755 permissions.

Files are small, i.e. less than 500Kb.

Happy to pm admin creds

Any help would be much appreciated,
Thanks,
Andrew
Hello Andrew,

Do you see the "Add Media" button at the top right corner? That's the "Upload" button actually
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Wednesday, 19 March 2014 02:11
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Yes I know...I have used this all the time on other sites. But on the screenshot I sent, dropping files doesn't work...and pressing Add Media doesn't do anything.
Thanks
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Wednesday, 19 March 2014 02:36
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Hello Andrew,

Can you please provide us with the Joomla back end access as well as the FTP access so that I can check on the issues on your site?
We actually need these information so that we can debug on your issues quickly.

Thanks:)
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Wednesday, 19 March 2014 05:16
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Attached...thanks
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Wednesday, 19 March 2014 05:51
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Hello Andrew,

Can you give this a try again? It looks like you have set an incorrect value in the settings for Media > Maximum Upload File Size. I have updated it for you and it works fine now
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Wednesday, 19 March 2014 10:38
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That worked...thank you for your help!
Andrew
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Wednesday, 19 March 2014 12:01
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You are most welcome
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Wednesday, 19 March 2014 12:02
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