Hello Nancy,

Hm, this is odd. Can I know how did you change the orientation of the image? Are you using tools from the WYSIWYG editor to do that?

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? You may store your site access at http://stackideas.com/dashboard/site so you don't have to provide these information all the time

I've added the necessary information, to my StackIdeas profile, to access the backend interface of my website.

This particular image was opened in MS Office Picture Manager, where it was resized and rotated, then saved with a new name. When I closed out Picture Mgr, it prompted me to save the original filename, which I did not, leaving it as is.

When I view the folder of images, on my Windows 10 64-bit machine, it appears to NOT be rotated, but when I double click the image, it opens in Picture Manager oriented properly.

I just now opened the original file in Photoshop CC, rotated it, and re-saved with a different filename. That seems to be working on the website AND mobile devices now.

I don't understand why Picture Mgr didn't work, as I save any changes with a different filename. Guess I'll have to stick to Photoshop when making changes to images. Sound about right?

Thank you Mark!

Hi there,

It seems that when i checking through the internet, it seems that there are bug on "Microsoft Office Picture Manager" as you can refer here https://en.wikipedia.org/wiki/Microsoft_Office_Picture_Manager

Maybe you required to stick with Photoshop, as it is commonly used by others also.