Hello Jason,

What does the error message says? Sorry I can't understand Spanish

"Could not complete the previous operation due to insufficient memory"

Hello Jason,

I am really sorry for the delay of this reply as it is a weekend for us here. The reason that you are hitting this error is most likely because the image file that you are trying to upload is a large image and when the resizing kicks in, it failed because the memory_limit defined in your php.ini is insufficient. Can you try to contact your hosting provider to increase the memory_limit in php.ini file ?

Ok, thank you very much, now I understand the error.
Regards Mark

You are most welcome Jason