By Tiana Sakr on Tuesday, 05 November 2013
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I have tried everything to get images on blog and it doesn't work at all. Can see images in media manager but after I publish it images disappear. Is there a problem with your component?
Hello Tiana Sakr,

I am really sorry for the delay of this reply as it is a public holiday for us here.
Could you mind provide us your site URL, backend and FTP access so we can have a better look on your issue here? Please advise


Best Regards
Arlex
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Tuesday, 05 November 2013 11:07
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I have tried all the editors. YES THERE IS A PROBLEM Every time I save a post I get more backslashes around quotes. IE first save\"\ second save \\"\\ third save \\\"\\\ etc. This is extremely frustrating. Please advise as there seems to be a problem with either your default settings or your code itself. Your code seems to like them so here you go \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\! LOL happy?
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Tuesday, 05 November 2013 11:36
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Hello Tiana Sakr,

Hmm, because you didn't provide any your website URL detail and FTP access to us, so we hard to investigate what your issues at here.
Please advise.


Best Regards
Arlex
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Tuesday, 05 November 2013 11:49
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Here is someone else who had the same problem. THIS IS THE PROBLEM This person explains it better than I can. https://getsatisfaction.com/callistofm/topics/quick_bio_adds_backslashes_before_quotation_marks
Thanks
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Tuesday, 05 November 2013 13:54
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Hello Tiana Sakr,

Regarding with your 2 issues here :
1.) I have tried everything to get images on blog and it doesn't work at all. Can see images in media manager but after I publish it images disappear. Is there a problem with your component?
>>>> Could you mind provide us your back end (administrator) access and FTP access so we can access to your site to check on this issue? Please advise.

2.) I have tried all the editors. YES THERE IS A PROBLEM Every time I save a post I get more backslashes around quotes. IE first save\"\ second save \\"\\ third save \\\"\\\ etc. This is extremely frustrating. Please advise as there seems to be a problem with either your default settings or your code itself. Your code seems to like them so here you go \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\!
>>>> Regarding your "\" backslashes issues, could you can check with your hosting provider to see that magic quotes is it set to disabled or not.

Hope this help.



Best Regards
Arlex
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Tuesday, 05 November 2013 15:33
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Alex,

YOU ARE A LEGEND!
(You must be very knowledgeable)
I changed it myself in Cpanel Editor in publichtml php.ini file ;magic_quotes_gpc = On to ;magic_quotes_gpc = Off
Now the images work fine. It wasn't your software after all. (Great product BTW)

Thanks Again.
Dennis.
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Tuesday, 05 November 2013 18:42
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Hello Tiana Sakr ,

You're welcome, glad to heard your issues resolved.


Best Regards
Arlex
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Tuesday, 05 November 2013 21:02
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