By Justin on Friday, 12 September 2014
Posted in Technical Issues
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It looks like images don't display with messages sent out via the 5 minutes cron schedule. When viewing the image info it shows as "Unknown (not cached)". Emails sent immediately after registration to the admin and the user, however, do show the images as they should (see attached images).

Happens in 1.3.1 and 1.3.2
Hello Justin,

Can you please updated to 1.3.2 and see if you are hitting this issue? Also, can you please forward me one of the email that you received to mark AT stackideas.com so that I can take a look at the source?
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Saturday, 13 September 2014 02:57
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Hi Mark,

I sent the messages. The issue occurred in both 1.31 and 1.3.2

Thanks
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Saturday, 13 September 2014 03:13
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Hello Justin,

I think there's a 3rd party plugin that is rewriting the contents of the email because if I try to preview this from the back end at http://teslaevcorner.com/administrator/index.php?option=com_easysocial&view=mailer&layout=preview&id=33&tmpl=component , it seems to be displaying correctly.

Do you have any 3rd party email plugins that may be modifying the output of the email contents?
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Sunday, 14 September 2014 00:40
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Hi Mark,

I'm using the CMandrill component to integrate Mandrill with Joomla. I thought that might be the case, but wouldn't that create the same issue with messages directly sent (like on a new user registration)?

Thanks
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Sunday, 14 September 2014 00:48
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Hello Justin,

The only difference is that those emails doesn't get added into the mail queue of EasySocial. I am not really sure what Mandrill does but could you try using phpmailer or something else just to confirm that this isn't an issue with EasySocial?

The reason that I am suspecting a 3rd party cause is because, if other users were experiencing similar problems, we would have gotten the reports already but so far, you are the only user experiencing such issues which also leads me to believe that it could be caused by 3rd party factors.
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Sunday, 14 September 2014 01:08
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One thing I noticed is the image path is different from one another (the cron task version is missing the .com:

Direct message example:
http://teslaevcorner.com/components/com_easysocial/themes/wireframe/images/emails/logo.png
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Message sent using cron task:
http://teslaevcorner/components/com_easysocial/themes/wireframe/images/emails/logo.png
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Sunday, 14 September 2014 01:44
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Mark, I'm an idiot!

My cron task was missing the .com. My apologies for this ... I should have checked that long ago.
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Sunday, 14 September 2014 02:29
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Hello Justin,

Thanks for the heads up on this! I guess I missed that too Glad that your issues are resolved now.
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Sunday, 14 September 2014 12:42
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