By Chris Moggia on Saturday, 26 September 2015
Posted in Technical Issues
Replies 7
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When trying to upload an image (160 by 160 pixels) in EasyDiscuss user area, I get this error message:

Error
COM_EASYDISCUSS_IMAGE_CORRUPT


And it will not upload the image. I've tried several different images, including both png and jpg, but none work.
Hey Chris,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can you provide us with your Joomla backend and FTP access so we can help you check on this?
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Saturday, 26 September 2015 11:13
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Here is the information you requested Arlex
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Saturday, 26 September 2015 11:27
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Hey Chris,

It seems like work fine for me, you can take a look of my screenshot below.

Can you attach the image file which can't be upload in user profile avatar in your next reply?
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Saturday, 26 September 2015 12:02
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Here's the image
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Saturday, 26 September 2015 13:58
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I can uploaded successfully as you provided that image.

You can take a look of this profile page -> https://replaceYoursiteURL/index.php?option=com_easydiscuss&view=profile&id=996

May i know which user account trying to upload this avatar? Perhaps you can provide us with this user account access?
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Saturday, 26 September 2015 15:17
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Very strange. I downloaded the image you uploaded to the new user you created, and tried to upload that to "Chris" and then also to "stackideas." I get the same error message. (see picture).
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Saturday, 26 September 2015 15:32
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Hey Chris,

What is the name of the file which you are trying to upload? I am trying to reproduce this error on the site but can't seem to reproduce this. Also, I can't access the back end of your site or access your site at all as the site is throwing me this error, http://screencast.com/t/ZzZEZRJzS5
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Sunday, 27 September 2015 17:04
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