Hey sky,

perhaps you can provide us with your following detail so we can directly look for this issue?
#1. Joomla backend access
#2. FTP access
#3. Which post are you referring to

Please see info

another issue is that adding image using easyblog add media, image will not shown in frontend, but shown in edit mode. using jce has not such issue.

see url

Hey Sky,

I've checked in your site, it seems like you set the post cover width to 0px from your backend > Easyblog > settings > layout > post cover > Post Cover Settings (Entry) > width . After I set it back to 200px , it display the post cover now.

Then I also applied some css fix for your image space around the border in your current template css file JoomlaFolder/templates/jsn_mobilize/css/template.css , it should work fine now.

@media (max-width:768px) {

    div#fd.eb a.eb-image-viewport {

         height: 200px !important;

    }

}

Please have a check.

The issue is not about cover images not shown, but other images inserted by easyblog not shown.

See url

Hey sky,

I didn't see any URL you provided at above. please advise.

It's in the url tab

Hey sky,

I believe this issue could be caused by one of your plugins that does lazy loading. Because initially when I load the page, these image sources are referring to a blank.gif from rt_voxel. After purging the cache in Joomla, it works fine now.

I don't know what plugin may cause it, but it used to working fine with easyblog 4 without any issues. so can you find out how to fix it?

I found the lazy load is from my rockettheme template, I tried to add easyblog into exclusion list, but does not work.
http://screencast.com/t/PeReB1ScaIdi

if I disable the feature, it works. so why easyblog not working with this feature?

by the way, rss link still got below error
Fatal error: Call to undefined method JDocumentFeed::isHtml5() in
/public_html/libraries/joomla/document/html/renderer/head.php on line 66

hey Sky,

I am sorry that delay of this reply,

Regarding with your image issue :
I've checked in your backend > template > Voxel - Default > Features > SmartLoad > component ignore , it seems like when you turn on the `smartLoad` option, I still can see the image, I tested in my chrome and firefox -> screenshot : http://screencast.com/t/gWzRO4QsbWw

Regarding with your RSS link issue :
I've tried to access this 2 RSS link, it seems work fine without any error.
http://www.macaucentral.com/dev/%E4%B8%BB%E9%A1%8C%E6%97%A5%E8%AA%8C/categories/6-food-blog?format=feed&type=rss
http://www.macaucentral.com/dev/%E6%BE%B3%E9%96%80%E7%BE%8E%E9%A3%9F%E5%B0%88%E6%AC%84?format=feed&type=rss
may i know how to reproduce this issue?

try the rss link in the url attached.

how to hide team blog description from showing?
http://screencast.com/t/uS3ZTRVsaxLF

hey Sky,

It seems like you provided that link is come from your live site right? because I noticed you provided that link without /dev/

May i know when you click that RSS link from the teamblog, then it directly to this page (http://www.macaucentral.com/%E6%BE%B3%E9%96%80%E5%AE%B6%E5%B1%85%E5%B0%88%E6%AC%84) and didn't show anything?

If yes, perhaps you can provide us with your live site Joomla backend and FTP access so we can directly check on this?

please see the FTP and RSS link for live site to the easyblog section

Hey sky,

I can replicate on your live site, can you provide us with your live site Joomla backend access?

The reason why you hitting this following error is because your current template hide the real php error message, I would like to find out which real php error is generated when click on the RSS link.

Fatal error: Call to undefined method JDocumentFeed::isHtml5() in /home/macauce9/public_html/libraries/joomla/document/html/renderer/head.php on line 66

please tell me which setting you want to change in backend, and I changed for you.

Hey sky,

You can follow my instruction :
#1. Temporary change your template to Joomla default template
#2. Enabled Error reporting to Maximum
#3. Clear Joomla cache
#4. Go to frontend click on the RSS Link
See what error message show up.

Arlex Wong wrote:

Hey Sky,

I've checked in your site, it seems like you set the post cover width to 0px from your backend > Easyblog > settings > layout > post cover > Post Cover Settings (Entry) > width . After I set it back to 200px , it display the post cover now.

Then I also applied some css fix for your image space around the border in your current template css file JoomlaFolder/templates/jsn_mobilize/css/template.css , it should work fine now.

@media (max-width:768px) {

    div#fd.eb a.eb-image-viewport {

         height: 200px !important;

    }

}

Please have a check.

applying your fix still have issue as long image will not show correctly now, and covering text. please see url attached in mobile view.

Arlex Wong wrote:

Hey sky,

You can follow my instruction :
#1. Temporary change your template to Joomla default template
#2. Enabled Error reporting to Maximum
#3. Clear Joomla cache
#4. Go to frontend click on the RSS Link
See what error message show up.

I follow your steps, and still saw the same error message. I believe it has nothing to do with the template. I had this issue before in dev site, and your staff fixed it. see post here:

http://stackideas.com/forums/rss-link-not-working

I was told to download the fix from this thread regarding this fix. -> http://stackideas.com/forums/fix-for-post-category-permalink, but did not work.

hey sky,

Perhaps you can provide us with your live site Joomla backend access so we can help you check on this and see what error causing this.

how about the image heigh issue in mobile view? See above post and attached screenshot

I found that if I remove height: 100%; from style.min.css, the image issue will be fixed. where should I remove the css? style.min.css is not the source css, right?

div#fd.eb .eb-image-viewport:before {
content: '';
display: inline-block;
vertical-align: middle;
/* height: 100%; */
}

Hey sky,

I am really sorry for the delay of this reply as we are currently having a Joomla conference here in Malaysia and most of the team are involved in the preparation.

Can you try revert back your css changes then apply this css in your current template css file and see how it goes? (Remember clear the Joomla and browser cache before you open the page.)

@media (max-width:768px) {

    div#fd.eb .eb-image-viewport:before {

        height: 200px !important;

    }

}

Not all image having height 200px, that would cut the images that have height more than 200px?

Hey sky,

I am sorry that delay of this reply,

May i know did you apply my css code in your current template css file yet?

Because I noticed this page image height look fine in mobile -> http://www.macaucentral.com/%E6%BE%B3%E9%96%80%E6%96%87%E5%89%B5%E5%B0%88%E6%AC%84/entry/810-%E7%8E%A9%E8%A9%95%E6%BE%B3%E9%96%80%E6%9C%80%E7%BE%8E%E5%9C%96%E6%9B%B8%E9%A4%A8%E4%BD%A0%E5%8E%BB%E9%81%8E

Arlex Wong wrote:

Hey sky,

I can replicate on your live site, can you provide us with your live site Joomla backend access?

The reason why you hitting this following error is because your current template hide the real php error message, I would like to find out which real php error is generated when click on the RSS link.

Fatal error: Call to undefined method JDocumentFeed::isHtml5() in /home//public_html/libraries/joomla/document/html/renderer/head.php on line 66

please help to fix this issue in my dev site, then tell me how to transfer the fix to live site. see site login and fpt

Hey Sky,

I am sorry that delay of this reply,

I've checked in your dev site again when I enable this RSS `Enable RSS Feeds` setting from backend, it seems like I can't reproduce this error on your dev site, you can take a look of my short video here : http://screencast.com/t/kR1XwJ5atpRw

Perhaps you can provide us with your live site Joomla backend access so we can take a look of this issue? After solve this issue, you can directly delete that user account.

Arlex Wong wrote:

Hey Sky,

I am sorry that delay of this reply,

I've checked in your dev site again when I enable this RSS `Enable RSS Feeds` setting from backend, it seems like I can't reproduce this error on your dev site, you can take a look of my short video here : http://screencast.com/t/kR1XwJ5atpRw

Perhaps you can provide us with your live site Joomla backend access so we can take a look of this issue? After solve this issue, you can directly delete that user account.

I did not know there is a setting to enable the rss feed. since I see that module rss subscription link already shown, I thought it's enable by default already. it is confusing, and that should show at all if rss disable.

now I have anthor issue about "relate post"
http://screencast.com/t/vaw73HujdeR

I have a post in category travel (see url), but the relate posts shown at the bottom are from different category instead of latest posts from the same category, and they are oldest post of that category instead of newest post. I also set show 3 posts, but it is showing 5.

Please help to check.

Hey Sky,

I am sorry that delay of this reply,

I did not know there is a setting to enable the rss feed. since I see that module rss subscription link already shown, I thought it's enable by default already. it is confusing, and that should show at all if rss disable.

May i know which module are you referring to? By right, if the module itself got show RSS link, you can disable it from the module setting.

now I have anthor issue about "relate post"
http://screencast.com/t/vaw73HujdeR

Work fine now after re-save the setting from this 2 page
http://screencast.com/t/WiMxImEh
http://www.macaucentral.com/dev/administrator/index.php?option=com_easyblog&view=settings&layout=layout&active=posts
http://www.macaucentral.com/dev/administrator/index.php?option=com_easyblog&view=categories&layout=form&id=12

I have a post in category travel (see url), but the relate posts shown at the bottom are from different category instead of latest posts from the same category, and they are oldest post of that category instead of newest post. I also set show 3 posts, but it is showing 5.

Currently the related post will look for the `tag` instead of the category, so it will show all the post which having this `tag` in blog entry page related post section.

However, I have modified the code on this file -> JoomlaFolder\administrator\components\com_easyblog\models\blog.php , the related post should display the newest post now.


By the way, I would personally prefer that you start a new thread instead for the new issue.

However, I have modified the code on this file -> JoomlaFolder\administrator\components\com_easyblog\models\blog.php , the related post should display the newest post now.

I want latest posts from the same category of the current post, so that different post will always shows related posts. it is not from the same category now.

May i know which module are you referring to? By right, if the module itself got show RSS link, you can disable it from the module setting.

this module: http://screencast.com/t/Ck3h3CaG

related post shound not show the same post as current post, and related posts are duplicated.
http://screencast.com/t/3AABpcjQl

Hey Sky,

I am sorry that delay of this reply,

this module: http://screencast.com/t/Ck3h3CaG

You can disable the RSS link from the module setting -> check my screenshot : http://screencast.com/t/2jSw6eaq8

I want latest posts from the same category of the current post, so that different post will always shows related posts. it is not from the same category now.

Unfortunately that was not possible at this point of time.
But it would be best if you can submit a feature request regarding this in our voice page -> http://stackideas.com/voices/easyblog , so everyone else could vote for it, the more people request on this, and we will priority consider it.

related post shound not show the same post as current post, and related posts are duplicated.
http://screencast.com/t/3AABpcjQl

Can you provide us which post having this issue?