By Efstathios Bithas on Monday, 12 October 2015
Posted in Technical Issues
Replies 14
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Hello Support,

As I am writing at question's title image do not appear on autoposting facebook post.

Any idea how can I solve this?

Thank you
Hey Efstathios,

I am sorry that delay of this reply,

I've checked in your Facebook page, it seems like these stream is not show in public, can you provide us with your Facebook account access so we can help you check on this?
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Monday, 12 October 2015 09:56
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Hello,

Please keep my details below

Thank you
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Monday, 12 October 2015 17:02
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Hey Efstathios,

I am really sorry for the delay of this reply. Is it possible for you to provide us with the security answer here, http://screencast.com/t/c8mB2CURgvt
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Wednesday, 14 October 2015 16:54
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Hello Mark,

Please find my answer below.

Thank you for your reply
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Wednesday, 14 October 2015 17:07
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Hello Mark,

I do not know what actions have you taken, but my facebook account is being locked!!!!
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Wednesday, 14 October 2015 17:55
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Hey Efstathios,

I did not do anything. The only thing that I tried is to login to Facebook with your provided login credentials. Then, Facebook is requesting for the answer that I shown on the screen shot above. Let me know when you are ready to let us check this issue.
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Wednesday, 14 October 2015 21:45
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Hello Mark,

Facebook indicate me strange activity from Malaisia and blocked the account...

By the way I thought you worked in England...

Since I do not want to get blocked again is it something that I can check and inform you?
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Thursday, 15 October 2015 04:04
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Hey Efstathios,

I am sorry for the delay of this reply,

The Facebook detected the correct location is because we trying to login in your Facebook account from Malaysia.

Actually what I would like to test is create a new post from your site then check on your Facebook profile page and see what image it generated.

It would be best if I can access in your Facebook user account to troubleshoot this issue quickly. The reason why Facebook temporary block your user account is because it detected stranger IP address trying to login in your site so Facebook will temporary block it and request the login user provide the security code. Once the security question is passed, so Facebook will unlock the user account.
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Thursday, 15 October 2015 10:44
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OK.

Then try the following pass.

Waiting for a reply
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Thursday, 15 October 2015 12:34
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Hey there,

I have checked in your Facebook app, it seems like some of the field is not fill in correctly, after I reconfigured again, it should work fine now, can you take a look of my screenshot below or your Facebook page, it generated the correct content and image.
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Thursday, 15 October 2015 13:02
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Hello Mark,

Unfortunately my post image is not working again.

I noticed that you have placed image as cover.

I am placing images at Add Media section.

Can you please try on this?

Thank you
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Thursday, 15 October 2015 14:38
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Hey there,

I've submit another second test post and add image from `add media` button, It seems like work fine for me, you can take a look of your Facebook page.

By the way, I noticed this post "e-shop.gr - το πρώτο ηλεκτρονικό κατάστημα στην Ελλάδα" already published before, may i know how do you autopost this post in your Facebook page?

I think this is the main step we need to know about it and reproduce this.
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Thursday, 15 October 2015 15:43
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Hello Arlex,

I am clicking on the facebook icon at Posts section

Thank you
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Thursday, 15 October 2015 16:14
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Hey Efstathios,

It seems like that was bug, I have applied some fix in this 2 files, it should work fine now.
JoomlaFolder\administrator\components\com_easyblog\includes\autoposting\autoposting.php
JoomlaFolder\administrator\components\com_easyblog\includes\oauth\adapters\facebook\client.php
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Thursday, 15 October 2015 18:32
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