It seems like I was unable to login from your site backend, when i click login button, it redirect to blank page, you can check my attached screenshot below.

At the same time, can you update your FTP access as well?

Hi I also have the same problem trying to update from EasySocial 2.1.0 to latest 2.2.4 stops exactly there ok will send private ticket too. thks.

Hey ssnobben,

I noticed you already mark that private ticket to resolved, are you manage to update your site Easysocial to latest version?

Hi it worked by with doing the full launcher update but not by ftp file..so thats something that didnt work..

Hi there,

Maybe you can provide us with your FTP access so that we can further check this on your site. Please advice.

Hey ssnobben,

I noticed you already mark that private ticket to resolved, are you manage to update your site Easysocial to latest version?

yes that worked.. with launcher only

yes that worked.. with launcher only

Keep us update if you still encounter this issue next time, because we need to troubleshoot this and see what is the error caused this.