By marco on Tuesday, 28 October 2014
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I have a problem with the plugin jreviews, you do not see the images. I have contacted the support of jreviews, they told me that it is a problem of easysocial, so I contact you for help to solve the problem
Hello Marco,

If the app was developed by JReviews, I really don't see why would this be an issue with EasySocial at all. Anyway, please provide us with the back end and FTP access to the site so that we can check on this
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Tuesday, 28 October 2014 00:29
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The answer Alejandro
The issue with EasySocial activities is due to the new version of EasySocial which breaks them. I tested locally with version 1.3.2 and it was working fine. Then I updated to version 1.3.10 which is what you had and it also broke. The information that was previously stored in the database in #__social_stream_item.params is no longer being stored and JReviews needs this information to render the stream items. You will need to get in touch with EasySocial for a fix. I already contacted them as well.
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Tuesday, 28 October 2014 00:34
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The ftp access that you have provided is not working. Please advise.
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Tuesday, 28 October 2014 01:00
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ops I have the wrong information, I put the data from the old server. Now I put the right ones
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Tuesday, 28 October 2014 02:19
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if the app was developed by JReviews, I really don't see why would this be an issue with EasySocial at all.


My conclusion after spending a decent amount of time troubleshooting this problem between both of our extensions is that code changes in some recent version of EasySocial led to this problem because the 'params' column is no longer populated in the database.
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Tuesday, 28 October 2014 03:09
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Hi,

There seems to be no difference in between the old access and the new access, and I am still not able to access to your FTP. Please advise.

Also, is this the stream item that you are referring to: http://cromaplus.net/cromasocial/flusso/elemento/13032 ?

Please do elaborate more on how to reproduce this issue. A step by step instruction will be appreciated.
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Tuesday, 28 October 2014 11:11
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