By Georges LEGER on Monday, 18 July 2016
Posted in Technical Issues
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Hello,
I have a problem with the cron job to easydiscuss.
1) Users receive hundreds of notifications of messages from easydiscuss. I do not know for what reason.

2) I have full email notification cron job directly to the root of my site on my server. I can not remove the problem. I tried several options but still can not solve this problem. True, I had already seen this problem with you but I've never been able to solve it.

Can you help me find a solution please?

Thank you for understanding.
Hi there,

I am sorry for the delay of this reply. Kindly please find my response to your inquiries below:
1) Users receive hundreds of notifications of messages from easydiscuss. I do not know for what reason.

-> May I know is the user got a redundant email notifications? maybe you can explain in details on how to replicate this?

2) I have full email notification cron job directly to the root of my site on my server. I can not remove the problem. I tried several options but still can not solve this problem. True, I had already seen this problem with you but I've never been able to solve it.

-> I've do some alteration for the EasyDiscuss cronjob command. Can you delete the EasyDiscuss cronjob files(as shown as your attached image) and see is it regenerate again? Keep us update for this
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Monday, 18 July 2016 15:39
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Hello,

1) The user who redundancy notifications through e-mail is "Sosthen Houehou - sosthen@yahoo.com".
This user reported me to get up to 200 messages from the site. The articles he describes corresponds to section easydiscuss. I too received the same messages as the administrator. I thought I was all alone in receiving this notification redundancy but also apparently the user.
See the screenshot:

2) I have deleted the emails notifications from the site root. The problem is still there. Messages back each time. the messages are regenerated again.

Thank you for understanding and for your help.
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Tuesday, 19 July 2016 00:55
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Hi Georges LEGER,

I am sorry for the delay of this reply. Kindly please find my response to your inquiries below:
1) The user who redundancy notifications through e-mail is "Sosthen Houehou - sosthen@yahoo.com".
This user reported me to get up to 200 messages from the site. The articles he describes corresponds to section easydiscuss. I too received the same messages as the administrator. I thought I was all alone in receiving this notification redundancy but also apparently the user.

-> I've tried to replicate this issue in your site, seems like I cannot replicate it where I did not get any duplicate email for a forum posted as well I do not get any html codes append to the email as shown in your image attached above. but for the <br> tag is a known issue which is fixed in incoming version. Can you double check the mybxxxxx@yahoo.com email, is it got the same email as mine?

2) I have deleted the emails notifications from the site root. The problem is still there. Messages back each time. the messages are regenerated again.

->I've re-configure the cronjob and observed the email notification in the site root and it works smoothly now without the files generated in the site root .
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Tuesday, 19 July 2016 13:06
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