By Stanislav Mitov on Sunday, 30 March 2014
Posted in General Issues
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I have a continuous problem with the entry of Facebook .... application settings are done correctly but always gives an error ... what caused this? "An active access token must be used to query information about the current user."
Hello Stanislav,

I am really sorry for the delay of this reply as it is a weekend for us here. I need to actually check on this to determine why you are hitting such errors. Can you please provide us with the back end and FTP as well as your Facebook account which was used to create the app?
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Sunday, 30 March 2014 19:44
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I give you FTP access
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Sunday, 30 March 2014 20:22
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Hello Stanislav,

Can you also provide us with your Facebook account that you used to create the app?
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Sunday, 30 March 2014 20:49
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I give you Febook access
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Sunday, 30 March 2014 21:14
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Hello,

Can you please provide me the answer for this question? http://screencast.com/t/hMMAmsZf
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Sunday, 30 March 2014 23:16
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try again ... I solved your access now ....
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Monday, 31 March 2014 00:02
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Hello,

Thanks, I am able to login to Facebook now but your FTP access isn't working, http://screencast.com/t/lx0NyO1r0aw
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Monday, 31 March 2014 01:16
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try again ... to FTP I give you the new account access
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Monday, 31 March 2014 01:26
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Hello Stanislav,

Hm, it looks like my guess is correct and Facebook does not like "unicode" urls We have another customer facing similar problems and reverting his language to English seems to have fixed things up. I have modified the language file so that it uses the english language for URLs used in Facebook authentication and it works fine now.
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Monday, 31 March 2014 02:36
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