By Omar Elofi on Wednesday, 15 July 2015
Posted in General Issues
Replies 11
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I looked into the forums here and tried to fix it on my local development server

But I did not succeed


Please provide me with a solution !

Thank you
HI Omar Elofi,

Can you provide us your Joomla BackEnd and FTP access in Site Details at reply below for us so that we can have a better view?
Check my screenshot: http://screencast.com/t/0lHXJyDWngvS
Your credentials are well kept and only our staff can view it.
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Wednesday, 15 July 2015 17:53
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It is on my local computer !
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Wednesday, 15 July 2015 19:56
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Hey Omar,

We really need to test this on the site because "Internal Server Error" is too generic. However, I do believe that it could be due to a missing GD plugin for php on your computer.
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Thursday, 16 July 2015 00:46
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I tried to install the GD library and restarted my server, but still the problem persists

I can upload the picture but the annoying is getting this message

Thank you for you reply
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Thursday, 16 July 2015 08:49
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HI Omar,

I am sorry for the late reply.

As my colleague mentions earlier, the internal server error is too generic. We need the access in order to debug this issue on your site. Can you kindly please upload this site to a temporary location so that we can assist you on this.

Please advise.
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Thursday, 16 July 2015 11:39
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Thank you for the reply

Let me try,

Greetings
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Thursday, 16 July 2015 20:23
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Hey Omar,

I am really sorry for the delay of this reply as it is a weekend for us here. Sure, please update us if you are still having issues with this.
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Saturday, 18 July 2015 17:40
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Thank you Mark!

But really it is not possible to move it to another server for the time being,

Can you please write headlines of what could be wrong in the server ?

(few points)

I really appreciate your efforts to solve this
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Saturday, 18 July 2015 18:01
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Hey Omar,

What is the url to your site? I tried to access http://hoxital.com/ but it's only displaying a blank page.
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Saturday, 18 July 2015 18:18
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it is not this website, as it is still in my local server for the time being
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Saturday, 18 July 2015 19:55
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Hey Omar,

Ah, when you have it ready on a public location, let me know so that I can run some tests and see what went wrong?
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Saturday, 18 July 2015 22:16
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