By L'Eclaireur SARL on Tuesday, 07 March 2017
Posted in General
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Hi,

I think it's a bug.
I have add files extension jpg, png and jpeg for files.
When I want to add a file via story board, I can not add for example jpg extension.
But when I use the files link and the download window I can add file with jpg extention.

Do you know why ?

Thank you
Hi Virgine,
When I want to add a file via story board, I can not add for example jpg extension.
Can you provide a screenshot of the 'story board' you used to add the jpg file? Do note that you can only add files to the 'Files' link or in conversations.
I am able to add jpg files just fine on your 'Files' link in the story board(http://take.ms/yQAzi).
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Wednesday, 08 March 2017 11:31
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Hi Raymond,

Could you use "User member" login, it's in others information in my details site.
In fact It's with group story that I can't load .jpg files.

Thank you
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Wednesday, 08 March 2017 22:59
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Hey Virginie,
It seems the file extension is configured incorrectly at the groups files app where there is a space after each commas(http://take.ms/CB6F7).
I have helped you eliminate those space so uploading jpg files in groups should be working fine now(http://take.ms/NqwFq).
Give it a check and let us know how it goes, thanks.
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Thursday, 09 March 2017 11:15
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Hi Raymond,

Just because of a space

It's work fine now !!!

Thank you
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Thursday, 09 March 2017 18:39
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Hey Virginie,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Thursday, 09 March 2017 18:42
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