"Http error" when uploading a blog image in Easyblog
By Lee Booth on Wednesday, 12 October 2016
Posted in General Issues
Likes 0
Views 177
Votes 0
Hi

I get an "HTTP error" when uploading a blog image in Easyblog. I have looked around the forums, but can't find a solution that works.

This started happening a couple of weeks ago, with no changes to the server or Joomla site that I'm aware of (although the lead developer on the site is away at the moment, so I can't check this)

It happens in Chrome and IE11 on my Windows 7 PC.

Can you help?

With thanks
Hi there,

Please assign your domain to your license to obtain for support. You can do so by accessing your license area at http://stackideas.com/dashboard

Once you are done, update us here and we'll continue checking your issue.
Abdul Warith Norudin
·
Wednesday, 12 October 2016 16:16
·
0 Likes
·
0 Votes
·
0 Comments
·
Also when I access your site suddenly i getting this following warning :

We have detected a possible security violation caused by your request. Please go back to the previous page and try again. Please contact us if the problem continues.


My current IP address : 175.139.131.12

Please advise.
Arlex Wong
·
Wednesday, 12 October 2016 16:18
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi

I have added our domain to the license. I have also added your IP to the whitelist for the website firewall. You should be able to log-in now.

With thanks
Lee Booth
·
Wednesday, 12 October 2016 16:46
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

I've checked in your site, it seems like your server configuration something is not right because when the upload ajax URL point to index.php, your server will return this response when we trying to upload image from your site :


Forbidden



You don't have permission to access /administrator/index.php on this server.



Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.


Can you consult with your webhosting provider regarding this and also pass him my attached screenshot below.
Arlex Wong
·
Wednesday, 12 October 2016 17:13
·
0 Likes
·
0 Votes
·
0 Comments
·
OK. I will consult the hosting provider.
Lee Booth
·
Wednesday, 12 October 2016 17:33
·
0 Likes
·
0 Votes
·
0 Comments
·
You were right. They white-listed a mod security rule on the server and all seems OK now. Many thanks for your help.
Lee Booth
·
Wednesday, 12 October 2016 19:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
·
Wednesday, 12 October 2016 19:10
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post