By patrick lavallee on Saturday, 12 September 2015
Posted in General Issues
Replies 5
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Views 488
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Hi, I tried to put some html into my post.

Exemple : strong, underline, ul li and etc.

But soon as save my post all html code are strip even the p.

And when I return on my website my post is just one big paragraph.

I tried with Built-In composer and Tiny MCE.

How can i resolved that issue ?

Thank you !
Hey patrick,

I am really sorry for the delay of this reply as it is a weekend for us here.

I tried in my locally, it seems work fine.

Perhaps you can provide us with your Joomla backend and FTP access so we can check on this?
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Saturday, 12 September 2015 15:09
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Sure where can i send you my access ?
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Wednesday, 16 September 2015 04:25
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Hi Patrick,

I am really sorry for the delay of this reply as it public holiday for all of us here in Malaysia.

If you are requested to submit your site details, you may do so under the tab Site Details below. Please be rest assured that these information will only be visible to the support team from Stack Ideas. You can also store this in your site details area here, http://stackideas.com/dashboard/site to avoid having to enter these information multiple times.
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Wednesday, 16 September 2015 13:43
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Ok my access are now updated !
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Thursday, 17 September 2015 22:01
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hey Patrick,

I am sorry that delay of this reply,

I have checked in your sitee, something is really strange on your site, for example :

-> when you try to login on your frontend, hitting this sql error :
http://www.yoursite.com/index.php?option=com_users&view=login
SQL=SELECT *, parent_id AS parent, title AS name FROM cafo8_menu WHERE menutype = 'mainmenu' AND published = 1 AND access <= ORDER BY parent_id, lft

May i know did you getting this error before?

Also do you consider to update your Joomla version to latest 3.4.4?

By the way, I tried to connect with your FTP server, but i hitting this :
Command:	MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing

Please advise.
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Friday, 18 September 2015 11:13
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