Hey Jackson,

I am really sorry for the delay of this reply as it is a weekend for us here. The correct regex syntax to only allow alphabets is [b}[A-Za-z][/b]

Hi Mark,

Hmm... the regex in my Name field is exactly the same as you suggested but it seems to be not working. When you get a chance can you please take a look at it.

Thanks,

Jackson

Hey Jackson,

Please provide us with the FTP access to troubleshoot this

Hi Mark,

I forgot about the FTP sorry about that, please check the site details again I just updated it.

Thanks,

Jackson

Any update on this? I disabled the regex, when I enabled it for 3 days nobody is creating an account since regex is not letting users pass First and Last Name. Regardless of what users entered in First and Last name field, it validates it as wrong entry.

Thanks,

Jackson

Hey Jackson,

I am really sorry that delay of this reply,

We are still investigate on this and get back to you when we figure out the correct regex.

Hey there,

I applied this regex in your fullname custom field

^[a-zA-Z\s]+$

It should work fine now, can you give it a try now ?