By GM on Tuesday, 17 May 2016
Posted in General
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Background
In Easydiscuss, as its a functionality where in
> Guest user (who has not registered) can add a reply
> also when a setting enabled in back end they are automatically subscribed to a post

So - when a new reply is added - these guest users also receive a reply notification

Issue
When we checked our easydiscuss - we found that some of the user email address is incorrect due to which mail is bounced when a notificaton on new reply is added

Need Solution for
How i as a admin can unsubcribe those users from getting new notfication
We have close to 1500 posts with different email and around 50 email address which are incorrect
How i as admin can unsubscribe these 50 users from getting new notification email replies

Thanks
Hi Gagan Modi,

I am sorry for the delay of this reply. You can unsubscribe the guest user from the back end by:
1. EasyDiscuss>Subscriptions>Post Subscription>Select the user and delete it
Please refer this screenshot: http://screencast.com/t/0hi96xa6mt0

Hope this helps
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Tuesday, 17 May 2016 16:12
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Hello,

As referred in the initial post
> Guest user (who has not registered) can add a reply

The screenshot you referring has only registered users data and not guest users information (as guest users who have added reply and subscribed to post)

How to unsubscribe them from database
GM
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Tuesday, 17 May 2016 20:29
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Hi Gagan Modi,

The guest user subscription suppose appear on the post subscription.Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Wednesday, 18 May 2016 12:56
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