By Kai Roen on Friday, 22 September 2017
Posted in General Issues
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I am having issues with email notifications about "Invoice counter mismatched". I get about 60 emails each hour that looks like this:

Error Log Details-
• Message: Invoice counter mismatched
• Record Id: 0
• Record Type:
• Subscription Id: 4763
• Actual Counter: 4
• Expected Counter: 3

How to stop these messages?
What causes this?
Hello,

Generally this issue occurs when you added invoice manually or some entity deleted manually.
Can you please confirm have you done anything manually on subscription.

On above subscription mentioned in log, 2 invoice created before 3 month. that's why this issue is coming.
Now the subscription is expired , can you please share details about this particular subscription like manually added invoice.

Update us.
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Saturday, 23 September 2017 12:00
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