By Chris Chase on Wednesday, 18 April 2018
Posted in Technical Issues
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Hey guys,

We have one of our sites updated to Easyblog 5.2.1 (we haven't been able to completely test the newest updates, since it's been kind of a whirlwind of updates in the last couple of weeks), and we're trying to figure out how exactly the autoposting time settings for posts is supposed to be working.

I have some recent posts we put up that I've set to autopost five minutes after they're live on the site, however this doesn't seem to work. Instead of autoposting five minutes after the post is live, it will go up 45 minutes after, or even several hours after. Is there a cronjob or something else we need to set up for this to work correctly?

In addition to the autoposting time issue, we're still having the issue with posts on Facebook not going up with metadata information. This only seems to happen to posts when they've been scheduled then autoposted. I'll be providing Site and FTP access, so if you have any insight into either of these issues, please let me know.

- Richard
Hi there,

Is there a cronjob or something else we need to set up for this to work correctly?

Yes it is based on your cronjobs actually. It will be fetched using cronjobs itself. Once your cronjobs executed, those post will be autopost to your media social.

In addition to the autoposting time issue, we're still having the issue with posts on Facebook not going up with metadata information

It is might be because those links are new to Facebook and it will take quite a time for Facebook to fetch those images on your site. I have checked them using https://developers.facebook.com/tools/debug/sharing/ and it is showing correctly after we 'Scrape' them for few times as you can see here http://take.ms/sbM12

Note:
'Scrape' is for Facebook crawler to fetch your site metadata.

Please advice.
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Thursday, 19 April 2018 11:38
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Hi Abdul,

So, for the autoposting timer to work we shouldn't have to create a new cronjob or update the one that is currently in place? It would just be the standard Easyblog cronjob?

Thanks,

- Richard
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Tuesday, 24 April 2018 02:39
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HI there,

It would just be the standard Easyblog cronjob?

Yes it is based on your current and standard Easyblog cronjob.
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Tuesday, 24 April 2018 09:58
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Hey guys,

We've applied the cronjob to the site, however we've run into another issue with the autoposting timer.

When you set the time on an individual post and save it, it seems to subtract time from the time you input. Specifically, the time is whatever you put in, minus five hours. This does affect the actual autoposting time, as post have not gone out as scheduled because of it. I've attached a gif of what the issue looks like.

Could you guys look into it?
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Monday, 30 April 2018 21:09
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May i know do you have set your timezone from your site backend global configuration setting? You can refer on my attached screenshot below.

If the issue still persists, can you update your correct Joomla backend and FTP access so we can better have a check?
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Monday, 30 April 2018 23:01
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it seems like that is bug, can you try download my attached file and replace into JoomlaFolder/administrator/components/com_easyblog/includes/post/post.php and see how it goes.

Note : Make sure you using latest version of Easyblog.
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Monday, 30 April 2018 23:25
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