How to resend registration email with login credentials?
By Juz on Friday, 02 October 2015
Posted in Technical Issues
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Hi,

We created some user accounts from ES backend. The users have accidentally deleted the registration emails they received containing their login credentials. How can we resend account credentials to these users from ES backend? We tried "Resend Activation" option but that is not sending out email with login credentials.

Appreciate help.
Thanks.
Hey Juz,

Unfortunately there is no way to resend the users these details because passwords are not stored as clear text and there is no way to send them these details again

The only way is for them to click on the "Reset" links on the front end to regenerate a new set of password.
Mark
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Saturday, 03 October 2015 15:27
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