Hey Peaceandlove,

It looks like your account isn't tied up with any subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?

Soory, I am joomla developer and working on my client site , for which i face isue and ask you, let me ask my client about the subscritions.

Also does my client had to renew his subscition if expired, if so how much it cost. to get support so i can forward it to my client

If they have an active subscription, they can go ahead to http://stackideas.com/dashboard to renew their license. Once they have done that, you should login as their account to post your questions