Hey Nuno,

Can you provide us with your Joomla backend and FTP access at http://stackideas.com/dashboard/site so we can better have a check?

Done.

Hi Nuno,

It seems once I try to access your backend access it keep redirect me to your homepage May I know how to access your backend?
And is it possible for you to provide us with the FTP access to your site to check on this issue further?

You can add the information needed by edit your first post in the Details section or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies

Oh sorry, please try again now.

Thanks!

Hi Nuno,

Firsly, as I access your Komento backend I'm hitting: http://take.ms/eIPO2

b>Fatal error</b>: Class 'JoomProfileApi' not found in <b>/home/portalge/public_html/administrator/components/com_komento/includes/profiles/adapters/joomprofile.php</b> on line <b>36</b>

I've change the Profile Picture Integration to default where you did not have install the Joomprofile
And I've access the frontend seems the comment section was render correctly now: http://take.ms/ofHCz

Oh, that was causing the problem, ok, thanks!

Before upgrading, I had these funny monsters in Komento Avatars, but they seem be gone now, where can I find them?

You're welcome.

You can find the setting from backend > Komento > setting > users > Profile Picture Integration , hope this will help.

Hello,

I have the same problem again: update Komento, component breaks.

Hey Nuno,

Where do you see the blank pages? I tried to access https://www.portal-gestao.com/artigos/8033-plano-de-neg%C3%B3cio-da-ideia-%C3%A0-apresenta%C3%A7%C3%A3o.html and the page is rendering fine for me.

By the way, can you please provide us with the access to the site because I cannot access https://www.portal-gestao.com/administrator/index.php , it keeps redirecting me.

Also, how did you perform the upgrade?

Hello,

How can I send you the login credentials?

Hi Nuno,

Seems like you've create a new ticket for this issue with the credential given, we will discuss this issue on the respective ticket