Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can you update your Joomla backend access at http://stackideas.com/dashboard/site so we will see if that is possible to use custom css to change the colour?

Backend access has been updated. Is it necessary for you to have FTP access as well?

It seems like i still unable to login on your site.

By the way, can you try apply this following CSS into your Vanilla template custom css section and see how it goes?

#vanilla-submenu.vanilla-submenu {

    background-color: #333;

}

You can refer on my attached screenshot below.

Hmmm... I reset the password and updated the info on this site again. Hopefully you can get in now because that code didn't work for me. Although I do like that you provided me with the code and showed me how to do it - in my opinion that's better than you logging in and fixing it for me (sometimes).

Here's a screenshot of what I did, not sure why it doesn't work :/

Thanks, I can able to login on your site now.

It seems like you using Easysocial navigation module instead of Vanilla submenu, so I already help you updated to use following custom css, it should work fine now, can you give it a check and see how it goes?

body #es.mod-easysocial-navigation .es-navbar__footer {

    background-color: #333;

}

Perfect, thank you very much

I just noticed the "blog" page menus are not appearing correctly. Could you go to the blog page and see if you can find out why they look messed up?

If you'd like me to create a new ticket for this I understand, just let me know

May i know do you have do any customisation from your vanilla template? because i realised you still using older version of Vanilla template which we already solved this issue.

And in the Vanilla template we no longer use those navigation module, we replace to use submenu module, I will help you update this once i update to latest version of Vanilla template on your site.

No, I don't think there are any modifications to the template. Please proceed

I already help you updated to latest version of Vanilla template on your site, can you give it a check is it everything work fine now?

By the way, i noticed your site favicon missing now, can you re-upload this favicon image from your backend vanilla template setting? You can refer on my attached screenshot below.

Yes, I will do that in the morning (it is 9:40pm here).

Thank you for all your help Arlex! you are a great support representative and Stack Ideas has the best support I've ever seen from any web development company. Normally if a company has an online ticketing system, it means they are just trying to get rid of people calling support on the phone. However, Stack Ideas support staff is extraordinary at keeping up with these requests and genuinely putting in an effort to help their customers with any concerns. All of the programmers I've dealt with are very helpful and knowledgeable, including yourself. Thank you so much!

Thanks for your compliment, you're most welcome Matt

We will always try our best to solve our customer issue quickly.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding