Hello Carl,

Do you mean you want the user at your site to be able to cancel there subscriptions from the frontend of your site.

I have checked your site and found out that you are using stripe payment method, So to allow user to cancel subscription from frontend you just need to enable the Allow Recurring Billing Cancellation option from your payment method configuration which is already enabled at your site.

So the reason you are unable to see the option on the user dashboard is because the color of the Cancel subscription link is white and it diapers with the background and it changes its color on mouse over only.

Please see the attached screenshot:

So to fix this issue you need change the color using some custom css, here is what you can do.

Create a file custom.css at this file path JOOMLA_ROOT/templates/YOUR_CURRENT_JOOMLA_TEMPLATE/html/com_payplans/css/

And then add this code to the custom.css file

#pp .t-text--danger {

color: #FC595B !important; }

Read this document to understand better:https://stackideas.com/docs/payplans/administrators/customization/template-override

Thanks for understanding.