By John Bloomfield on Sunday, 22 July 2018
Posted in General Issues
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Hi

I went through all the steps of creating a Facebook app - and keying in the infomration BUT I still don't seem to have a login with Facebook or register with facebook button on my homepage.

I'm sure I'm probably just missing something simple but I can't find anything in the documentation to help me.
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Based on what i checked, it seems like you doesn't set your Facebook App id and secret key from your backend setting, you can check my attached screenshot.

Can you try enter these key and enable allow registration setting and see how it goes.
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Sunday, 22 July 2018 09:43
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Hi Alex

Thanks for your response.

I do remember filling those in they mustn't have saved for some reason.

I have updated them now and although they are showing the button the function doesn't actually seem to be working properly.

I receive a message about active tokens.

I suspect this is something to do with the settings in facebook. I have followed the documentation but there are many areas where it doesn't match the current facebook layout.
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Monday, 23 July 2018 00:19
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Hey John,

May I know what error message are you receiving? When I tried to sign in via FB in your site, no error occurs: http://take.ms/hCHd8
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Monday, 23 July 2018 12:13
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Hi

While it appears to work you are not actually logged in you stay on the not logged in landing page and the attached error message appears.
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Monday, 23 July 2018 19:29
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Hey John,

Alright. I am able to reproduce this now. Can you provide us your Facebook app access so we can check further regarding this issue?

By the way, I noticed that your app id and app secret is the same(http://take.ms/4Yb1t). Is this the case in your Facebook app(http://take.ms/YCnyx)?
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Monday, 23 July 2018 19:36
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It changed to same on save.

How do I give you access to Facebook app?
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Monday, 23 July 2018 23:11
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Fixing the secret key seems to have fixed everything else.
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Tuesday, 24 July 2018 00:28
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Alright John. Thanks for updating us on the issue and glad to know its working fine now.

Feel free to start a new thread if you have any other issues.

Regards.
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Tuesday, 24 July 2018 10:21
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