By maribel on Sunday, 03 May 2020
Posted in Technical Issues
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How to disable polls option? I have this error and my site are slow. I want to disable the features that im not using (and my users not using):

This is the log issue:
Top 10 Request Strings:
Count: 9384 / 99.99% Request: "POST /components/com_easysocial/polling.php HTTP/1.1"
Count: 1 / 00.01% Request: "GET /components/com_easysocial/polling.php HTTP/1.1"

HTTP Response Codes:
Count: 9384 / 99.99% Code: 200 - OK
Count: 1 / 00.01% Code: 500 - Internal Server Error
I would like to clarify this "/components/com_easysocial/polling.php" request is totally different than what you see the poll story form in Easysocial.

In order to let user retrieve immediately system notification on the site, Easysocial will send a polling.php request to your server for retrieve the current latest data and see whether this current logged in user got any newest notification.

By default, it will request this polling.php every 2~3 second, but you can adjust this from your site backend > Easysocial > Setting > general > notifications > Polling Interval (if you do not have user retrieve those system notification quickly, you can set to 999999)

And turn off this setting from backend > Easysocial > setting > general > conversations > Display Typing State

Then manage again and see how it goes.
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Monday, 04 May 2020 09:55
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