How are hits calculated?
By Ian Shere on Tuesday, 05 February 2019
Posted in General Issues
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I'm having issues with determining traffic to the site. January (from Clicky Analytics for the month of January) shows a few over 1100 visits - not unique, just over 800 unique. However, a blog post posted on January 18 shows 1226 hits. Obviously, either Clicky is under-reporting or EasyBlog is over-reporting.

In EB3 there was a toggle to change reporting behavior but I don't see it in EB5. Is it still a setting? Also, how does EB5 calculate its hits?

Thanks.
Hey Ian,

I am really sorry for the delay of this reply as it is actually a public day off for us here. The hits are calculated based on the total number of visits on the blog post and it is session aware which means it will only be logged once.

However, depending on which analytics tool you use, they exclude certain bots which are unknown to EasyBlog. EasyBlog does not have a database of all bots around the entire internet.
Mark
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Tuesday, 05 February 2019 22:04
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No apology needed and thanks for the reply. I hadn't considered bots, and I believe that's where the issue has arisen. I looked at the AWStats data in cPanel and see a huge amount of bot traffic (not to mention nearly 3000 unique visitors), the "extras" being a ton of bot traffic.

Your answer, and the one from Clicky (my analytics package), helped me give my client a sensible answer.
Ian Shere
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Tuesday, 05 February 2019 22:40
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Thanks for updating me on this Ian and glad that it is now sorted out for your client. If there's anything else that you need, please feel free to start a new ticket.
Mark
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Wednesday, 06 February 2019 16:25
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