Hours App still wrong open/closed info
By Supporter on Thursday, 11 January 2018
Posted in General Issues
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The Hours App still does not retrieve the correct open/closed state.

Example:
Page owner timezone PARIS (GMT +1): Opens at 9AM
Registered user timezone LONDON (GMT) is 8:15 AM

Page displayed open/closed state to Registered user:
- Closed Currently - FALSE it should display OPEN because in Paris it is already 9:15 AM (GMT +1)

The Hours APP should retrieve 2 Custom Fields datas:
1 - The page own timezone (at this time only possible with page owner Joomla User Timezone maybe there can be an additional option in the page/event settings to select the page/event timezone...)
2 - The registered user timezone (Joomla User Timezone)
Hi there.

It seems that it is working fine on my end as you can see here http://take.ms/uDiVH. Right now, in Malaysia, it is 1800 that is 6.05pm and Brussel current time is http://take.ms/Q7I61.

Please advice.
Abdul Warith Norudin
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Thursday, 11 January 2018 18:04
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Please read carefully what I wrote...


Example:
Page owner timezone PARIS (GMT +1): Opens at 9AM
Registered user timezone LONDON (GMT) is 8:15 AM

Page displayed open/closed state to Registered user:
- Closed Currently - FALSE it should display OPEN because in Paris it is already 9:15 AM (GMT +1)

The Hours APP should retrieve 2 Custom Fields datas:
1 - The page own timezone (at this time only possible with page owner Joomla User Timezone maybe there can be an additional option in the page/event settings to select the page/event timezone...)
2 - The registered user timezone (Joomla User Timezone)


Your are not following the example above.Malaysia is plus 8 hours not minus.
Opening hours should work in both situations +hours and -hours
Supporter
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Thursday, 11 January 2018 18:59
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Hi there,

Oh, sorry for my confusion on above reply.

It Seems that i can replicate this. I have logged this issues internally and will included this on our next release version.

Thanks for your understanding.
Abdul Warith Norudin
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Thursday, 11 January 2018 19:26
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Wondering if this issue has been resolved?

We are currently using the hours plugin version 2.1.1

Thanks
Zehn
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Monday, 19 November 2018 03:08
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Hi there,

It should works as it should as we have released them on our apps stores as you can see here https://stackideas.com/apps/item/3339-operation-hours

If you found that those issues still persisted, would be best if you can create us a new thread so that we can further check them on your site. Do provide us with your backend and FTP access so that we can check them right away.

Please advice.
Abdul Warith Norudin
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Monday, 19 November 2018 10:06
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Thanks Abdul... I have posted the new thread here: https://stackideas.com/forums/hour-types-dont-appear-to-be-accurate-with-the-page-location

Much thanks!
Zehn
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Monday, 19 November 2018 11:04
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Thanks Zehn
Abdul Warith Norudin
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Monday, 19 November 2018 11:05
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