Hello Moustapha,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?

Hello Mark,
Thank you for the answer. I also observed that when I clcik on the registration button I obtain an error page.
I will give You the FTP and the backend login this afternoon.
Thnaks in advance for your help

Hello Moustapha,

Sure, please keep me updated when you have these login credentials ready

Hi Mark
I used your contact form to send you the login information and Mister Ahmad contacted me.
The situation is more catastrophic, users can't register and can't login.
I hope that we will find a solution as soon as possible

Hello Moustapha,

I am really sorry for the delay of this reply, I just got back from a conference in Thailand. Is your issue already resolved by my colleagues? I can't seem to locate any tickets on our helpdesk.