By Ivaylo Valkov on Friday, 10 August 2018
Posted in General
Likes 0
Views 456
Votes 0
Hi, some time ago I wrote about this problem. Since I use variants of the product instead of the main product, I have the following problems. All information should be retrieved from the main product and not from the variants because there is no information entered and this problem is shown in the picture 1. After purchasing the product is obtained what is shown in photo 2. Is it possible to show the price inclusive of taxes?
Hi there,

We have applied necessary fixes on your files and it should works as it should now. Maybe you can avoid to update this apps before we release new update for this apps. Please give it a check and see how it goes.

By the way, we have logged this issues internally and will included them on our next release version.
·
Friday, 10 August 2018 16:19
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

Currently they will always list variants product as both item included your vendor id and not it original items. Can you recheck again and why it does behave that way? i am not sure how they behave currently.

By the way, i have included original item description in it and it should shown as it should now.

After purchasing the product is obtained what is shown in photo 2. Is it possible to show the price inclusive of taxes?

Currently, there are no product created on the streams. Can you try to recreate them again and see how it goes. Or maybe you can point us on how to recreate them so that we can check further on your site.

Please advice.
·
Friday, 10 August 2018 12:55
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi this stream is generated after you buy a product (variant)
·
Friday, 10 August 2018 13:08
·
0 Likes
·
0 Votes
·
0 Comments
·
·
Friday, 10 August 2018 13:19
·
0 Likes
·
0 Votes
·
0 Comments
·
I think I know exactly what the problem is. Must be set to the main product. For example, this code will trigger a contact for main product (not for the variation): $this->element->main->product_contact; ("main" will retrieve the main product data.)
·
Friday, 10 August 2018 14:23
·
0 Likes
·
0 Votes
·
0 Comments
·
Thank you so much. Finally saw work with variants. Long delays this problem because you were busy GDPR. When should I expect the new version?
·
Friday, 10 August 2018 17:28
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi there,

We also in the midst of updating our Payplan currently. So we would expect those update after we release Payplan new version.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
·
Friday, 10 August 2018 17:45
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post