HikaShop App - Not Working
By Alex Khatchadourian on Tuesday, 06 March 2018
Posted in General
Replies 6
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Hi, I just installed the HikaShop App and I logged in as a vendor for a test. The account I am logged in is what is set as "Administrator" for the vendor. The e-mail in the vendor corresponds to the e-mail on the account I am logged in. However, I see HikaShop in ES but no product is displayed. See link below.
https://monosnap.com/file/M4bOj9wstzcBDQjEqaPMdVb5mWQyOj#
Just to mention I have the latest ES, HikaShop and HikaMarket installed.
Alex Khatchadourian
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Tuesday, 06 March 2018 12:28
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Hello Alex,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Nik Faris
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Tuesday, 06 March 2018 13:05
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Credentials for DEV site is:
dev3.mahiber.com/administrator
username: hikashop
Pass: &k{@r.!_l63;&k
*************
FTP Username: dev3@mahiber.com
FTP Server: ftp.mahiber.com
FTP & explicit FTPS port: 21
Pass: &k{@r.!_l63;&k
Alex Khatchadourian
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Tuesday, 06 March 2018 13:17
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Hello Alex,

I have added this category http://take.ms/LOAAF as your vendor root category and the categories selection is displayed correctly: http://take.ms/mCbG19

I see HikaShop in ES but no product is displayed.
I have checked Tsehai profile and I did see the products: http://take.ms/8ughr

Please advise.
Nik Faris
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Tuesday, 06 March 2018 13:54
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Thanks, Nik for the quick support. I'm sorry to bug you on this but there is something not obvious about this app.

What do you do after you fill out the form? I could not find any button to submit.

https://monosnap.com/file/0EpLDJCVG96lryzvtFnQhqJoiMb1vo#
Alex Khatchadourian
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Tuesday, 06 March 2018 14:11
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Hello Alex,

Same like other story posts, you just have to click this share button: http://take.ms/t6y7Hz
Nik Faris
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Tuesday, 06 March 2018 15:29
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