I've checked on your license, it seems like it still showing PRO license, I will check with our sales department regarding this on Monday.

hi, Alex....

Thanks for the quick answer.
I need to finish development on the weekend. Is it possible to change the registered .com to .net?

It takes too much time to apply .com to replace the server DNS. Request you to check.

Currently I do not have the permission to change this from our server, perhaps you can share with us what problem you have now?

Is it the installation issue?

yes, that's right.....

I want to install my another domain. aliseon.net....

HI there,

Maybe you can try to use 'Full' package installer from your dashboard and install them on your site. Please give it a try and see how it goes

If persist, it would be best if you can provide us with your backend and FTP access for further check on this issues

I have entered login information in the settings.

PLZ your check...

Hi there,

I have installed them for you and it is working as it should now. By the way, this Monday, i will inform our marketing team to change your domain into .net instead of .com.

I am trying to install via FTP now. Thank you for your help.

Keep us updated then

Hey Yuna,

We already help you solved your license issue, now you can add your domain into your account dashboard here :https://stackideas.com/dashboard .