Hey Carolina,

I am sorry that delay of this reply,

You can take a look of our documentation here : http://stackideas.com/docs/easysocial/administrators/configuration/facebook

If you need further assistance, can you provide us with your Joomla backend access as well?

Arlex Hello, I think I've configured correctly, according to the documentation, the Facebook application.
Now when I want to connect it gives me the error: "The application configuration does not allow the URL provided .: One or more of the URLs provided are not permitted by the configuration of the application must match the URL of the website or with. URL of the main page of the application, or the domain should be a subdomain of one of the application domains. "
I assigned the domain: http://www.represasensantacruz.org/, but my site is currently in a test environment: http://carodibert.com.ar/test/web_faqs/index.php/index
Could that be the problem?

I send you the access data to a site administrator to tell me if I'm doing something wrong.
Thank you very much.

Hi Carolina,

I assigned the domain: http://www.represasensantacruz.org/, but my site is currently in a test environment: http://carodibert.com.ar/test/web_faqs/index.php/index
Could that be the problem?

In order for facebook apps to work properly the domain url must be the same as your current domain which is your test site url. You can create two apps for that purpose (one for test site and one for live site). Please give it a try.

Hello!! Thank you very much for your reply.
Create a copy of testing my application on Facebook as you suggested and now I have a new error.
"Submit Login ConectarFaqs for Review
Some of the permissions below Have not Been approved for use by Facebook.
Submit for review now or get more information. "

I do not know is which "Items for Submission" have to choose to allow me to login with Facebook.
Might you help me?

hey Carolina,

I am really sorry that delay of this reply,

I have checked in your Facebook app, it seems like you are using the test app, about the test app is not qualify to handle the Easydiscuss Facebook autoposting.

You should create another new app configure for your Easysocial login from Facebook.

By the way, I suspect Facebook domain field is not allow subdomain site. Perhaps you can try inside your domain name in domain field from the app.

Screenshot : http://screencast.com/t/N7DJL7I2FU

Hello, I created the testing version of the Facebook application (ConectarFaqsTST) because even I have my website in an environment of testing and application did not accept me the URL to be incorrect.
However, I have another application made to log on Facebook in EasySocial (ConectarFaqs), I do not know is whether it is properly configured or also need to select "items for submissions"
I would not want to put my site online I can not use the Facebook app because it gives me the error: This app is in development mode and can only be used by app admins, developers and testers ("it's not live " it says)
(https://developers.facebook.com/apps/1444077542589549/review-status/)

Now, I wrote my domain as you suggested in http://screencast.com/t/N7DJL7I2FU, for ConectarFaqsTST application, but clicking on the button Login with Facebook on my website it opens the window attached .
I hope I explained correctly. I await your comments.
Thank you!

Hey Carolina,

I am really sorry for the delay of this reply as it is a weekend for us here.

I have created another new app called `Cone­c­t­a­r­Faqs2`, then using your Facebook account register in Easysocial, everything is work fine now.

Can you give it a try? If you would like to try again, you have to delete the user account from backend > Easysocial > user , hope this will help.

Arlex Hello, I tried to log in with Facebook with my user (profile picture is a baby) and press the Cancel button.
a screen for a second was charged and then the pop-up is closed.
On the website, meanwhile, access to the facebook page was loaded but with a different user (which owns the application). This despite that it had canceled the access.
I do not know why this behavior in the login via Facebook. Is there something I need to configure different from my site?

Hey Carolina,

I am sorry that delay of this reply,

I have a little bit lost here, do you mean the app is not you created that one when you click `sign in via Facebook`?

If yes, actually I have temporary created another new app called "Cone­c­t­a­r­Faqs2", then I using this app configure in Easysocial facebook login.

You can take a look of my recorded a short video how to login in via Facebook process.

http://screencast.com/t/inyCTeaLns0

Hope this will helps.

Arlex Hello, no, this time my English was not understood at all haha.
What happened to me was that when trying to login with Facebook (your application is perfect!) and CANCEL the process, the page to access the site (http://carodibert.com.ar/test/web_faqs/component/ easysocial / access? Itemid = ) was loaded but with a different user name Facebook. Coincidentally it was the user name of the application owner.

Today, trying to reproduce the error and CANCEL the process, the page to access the site is loaded, but the error "There is an error retrieving your details facebook returns an error message." An active access token must be used to query information about the current user. "" appears.

If I follow the normal course, pressing "OK" everything is working properly. The issue is whether "Cancel" login.

I hope I have explained better, but let me know.
I await your comments.

Thank you!

Hey Carolina,

Okay, let me summarize the issue that you are facing here.

1. Click on sign in with facebook
2. Click on cancel button in the popup, http://screencast.com/t/epADMpKtC7Q
3. EasySocial is displaying the message, http://screencast.com/t/ODjh6FWM

Is this what you are referring to? Can you provide us with the FTP access please?

Hi Mark, yes, that's what I meant!
I am sending data by FTP access if you can solve the problem.
Thank you!

Hi, That behavior I had it with my own personal facebook. When pressing the "Cancel" button on the login, instead of giving me the error "An active access token must be used to query information about the current user." the website was trying to create the account with the user's data application owner.
Such behavior can not redo it now, so I dismiss it.

Thank you very much for your help.
Greetings!

You're welcome.

If you still have other issue, keep us updated then.