Hangs on updating
By Chris Hall on Thursday, 15 January 2015
Posted in Technical Issues
Replies 7
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Just attempted an update on 2 installations of easyblog and both have hung at 10%. Have moved away from the update page and now any admin section for easyblog just gives a blank page, no code in the html either.

Update was from Installed version: 3.9.19025 to Latest available version: 3.9.19775

Have cleared the cache and purged the expired cache as well.

Any thoughts?
Hi Chris,

I believe you have hit some error. Perhaps you can provide us backend access and FTP access so that we can help you update EasyBlog for you.

Please advise.
Yasser Ibrahim
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Thursday, 15 January 2015 23:28
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Hi, apologies for delay in getting back!

Found that after I finished the earlier logged in session I couldn't log back into the admin area, this just gave a blank screen.

I have set error to max and set $debug='1' which gave some info which I've added to the optional info box.

For reference Akeeba Backup was updated at the same time but it was initially the admin easyblog section that I couldn't access.

Thanks
Chris Hall
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Saturday, 17 January 2015 18:16
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Hello Chris,

I am really sorry for the delay of this reply as it is a weekend for us here. I have updated EasyBlog for you on your site, can you give this a try again now?
Mark
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Sunday, 18 January 2015 00:25
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Thanks Mark, all working!

As I have another site what was the process? I couldn't get anything other than a blank page!
Chris Hall
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Sunday, 18 January 2015 01:40
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Hello Chris,

Hm, I simply uploaded the extension via Extensions Manager and install it just like how you initially installed and it works flawlessly
Mark
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Sunday, 18 January 2015 02:12
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Strange, I couldn't even access the admin section, just a blank page.

I'll try another browser.
Chris Hall
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Sunday, 18 January 2015 03:19
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Hello Chris,

Keep us updated then.
Nik Faris
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Sunday, 18 January 2015 22:35
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