Hello Rod,

Its all depends on your site security settings as we do not have control over it. What you can do is to enable the captcha and comment moderation for every new comment posted to avoid spam.

By the way, it looks like your account isn’t tied up with any subscriptions on our site. Is there any mistake on our end? Would it be possible for you to contact us at https://crm.stackideas.com and provide us with the order reference and your username so that we can fix this up for you?