By Mateusz Ponikowski on Tuesday, 05 November 2013
Posted in General Issues
Replies 5
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Hi,

I have a problem with the component. Joomla 1.5.26, EasyDiscuss 3.1.8683. Guest Name changed automatically in question to Administrator. Here is sample: http://www.instalki.pl/zapytaj/jak-usunac-qone8.html

Please help me.

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Mateusz
Hello Mateusz,

I am really sorry for the delay of this reply as it is a public holiday for us here.
I have tried to access in your backend, but getting this "Authentication Required" >> http://screencast.com/t/mFE3olGy
Could you mind provide your backend Authentication Required and backend access so we can help you check on your issues at here?

And do you mean this page ( http://www.instalki.pl/zapytaj/jak-usunac-qone8.html ) that guest(Juma) should be administrator? see screenshot >> http://screencast.com/t/FEhnzcmXNCj9
Please advise.


Best Regards
Arlex
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Tuesday, 05 November 2013 16:53
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New answers as Guest operating correctly. Unfortunately, all older changed from Guest to Administrator.
Need access to the administration panel?
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Tuesday, 05 November 2013 17:08
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Hello Mateusz,

Yes, i need to access in your administration panel page and provide us your security access before go in that administration panel.


Best regards
Arlex
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Tuesday, 05 November 2013 17:11
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Here are the details.
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Tuesday, 05 November 2013 17:51
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Hello Mateusz,

I checked in your EasyDiscuss administrator side, it seems like you used older version: 3.1.8683 , you try to update the latest version and see your currently issues still exist or not. If yes, please let us know.

Please take note remember back up your customization file before update.
Download from our side http://stackideas.com/downloads
Hope this help.

Best Regards
Arlex
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Tuesday, 05 November 2013 18:31
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