Guest cant see albums
By Appie on Monday, 27 March 2017
Posted in General Issues
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Hi all..

is it a default setting that guests cant see any photo albums?
If yes were can I undo this..?
Just went online with site and came to the conclusion that the guest could not see the photo albums.
Video is viewable by guests..

Setting is set to allow everyone view the photos

TIA

Appie
Hey Appie,
I tried creating a new album on your site and it seems the default privacy value of the album is already set to 'Everyone'(http://take.ms/ruyOY).
If you are not seeing this, can you provide me the user account that you are using so I can check this?
Raymond
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Tuesday, 28 March 2017 16:09
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Hi Appie,
It seems those 2 albums that I viewed has the privacy set to Only Me(http://take.ms/Zxpeh). You can try changing the privacy of the album to public so that non-logged in users can see the album.
Raymond
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Monday, 27 March 2017 11:53
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Hi Raymond,

Thanks for the quick response.
Indeed I see it on your screenshot, and I have chanced it.
But I thought I have had it correctly set up in the privacy settings? Do I miss something? I mean witch other setting I have to set? or need I to set each album apart anyway when I create them?

Appie
Appie
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Monday, 27 March 2017 23:24
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Yes I see it and just created a new album myself, and setting is now for everybody.
Still don't know why the first 2 went wrong?

But now its working as it is supposed too.

Thanks again..

Appie
Appie
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Wednesday, 29 March 2017 02:10
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Hey Appie,
You're welcome.
I'm not really sure either. It's just speculation, but it could be that when they were created previously, the setting was not configured to 'Everyone' as default yet.
Anyway, glad to know your issue is resolved.
Regards.
Raymond
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Wednesday, 29 March 2017 10:40
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