By user23 on Friday, 07 February 2014
Posted in Technical Issues
Replies 13
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Views 1K
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Hello.

When you install went error:
COM_EASYSOCIAL_INSTALLATION_INITIALIZING_GROUP_APPS Failed
There were some errors when extracting groupapps.zip. Contact support.
Hi,

1. If you are testing out the beta, please post the issues on our issues platform instead of the forum.

2. Choose the "install via directory" and select the 1.2 package instead of using "install via network".
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Friday, 07 February 2014 18:10
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Hi,

Sorry.

I have tried different ways.
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Friday, 07 February 2014 18:18
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Hi,

Are you able to install beta 1.2 now?
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Friday, 07 February 2014 18:31
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No.
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Friday, 07 February 2014 18:35
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Hi,

Your site's backend currently seems to be a blank page. Please advise.
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Friday, 07 February 2014 18:41
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I did not quite understand.
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Friday, 07 February 2014 18:54
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Hi,

I tried to log in to your site's backend in order to assist you with installing EasySocial but I am getting a blank page: http://cl.ly/image/170J3x2G3H1V
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Friday, 07 February 2014 18:57
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this problem occurs on two sites versions 2.5 and 3.2
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Friday, 07 February 2014 18:58
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Hi,

Yes and because of that I couldn't proceed with the installation. Please advise.
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Friday, 07 February 2014 19:00
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A moment. I now make it right.
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Friday, 07 February 2014 19:07
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Fixed that.
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Friday, 07 February 2014 19:07
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Thank you. I figured out myself. Give me please the link to write errors.
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Friday, 07 February 2014 23:06
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Please post issues at http://stackideas.com/issues
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Saturday, 08 February 2014 01:15
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